Frequently Asked Questions

Everything you need to know about our travel insurance for visa applications.

General & Trust

Is travel insurance mandatory for visa applications?
For Schengen, UK, and many other visas, travel insurance is mandatory. Even when not required, it is highly recommended to prove you can cover medical emergencies.
Is your travel insurance accepted by embassies?
Yes. Our policies meet Schengen (€30,000 minimum), UK, US, Canada, and Australian visa requirements. Each certificate is verifiable.
What is a "dummy" travel insurance?
"Dummy" means affordable, short-term coverage specifically for visa proof. It is 100% real and verifiable, but cheaper than annual plans.

Coverage & Compliance

Does your insurance meet Schengen visa requirements?
Yes. All policies include €30,000 minimum medical coverage, $0 deductible, medical repatriation, and are valid in all Schengen states.
Does the insurance cover COVID-19?
Yes. All policies include coverage for COVID-19 and other pandemic-related emergencies as required in 2026.
Can I use the insurance for multiple trips?
Our Single Trip plan covers one journey. For multiple trips within a year, choose our Annual Multi-Trip plan.

Delivery & Support

How long does it take to receive my insurance certificate?
Most customers receive their PDF certificate via email within 5-15 minutes. During peak hours, it may take up to 30 minutes.
What is your refund policy?
If your visa is rejected specifically because of our insurance document, we offer a 100% money-back guarantee. For other cases, please see our Refund Policy page.
How can I contact support?
You can reach us 24/7 via WhatsApp at +60 11-6220 8355 or email support@cheapdummytravelinsurance.com. We typically respond within 1-2 hours.

Still have questions?

Our support team is available 24/7 via WhatsApp or email.

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